She is their mother, not their friend.
To many mamby pamby women are afraid to discipline their children and look at the kids today.
No one wants or does what is necessary for their kids to grow up to be good RESPONSIBLE citizens. They teach their kids how to become entitled brats.
So if she spanks her kids with a spoon, big whoopee.
The maid should of been glad to know that after 9pm she was free. Most celebs keep their staff working awful hours.
As for her pet peeves, its her house and she is hiring. If you can't follow her rules, find another job.